FAQ

Frequently asked questions

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Getting started

Is Ridopi free?

Yes, you start on the free plan. Upgrade to Pro for more ledgers, flexible repeats, Excel and PDF reports and no ads.

Which devices does it run on?

Android and iPhone. There is no web or desktop version.

Does it work without an internet connection?

No. Because the ledger is kept together with everyone in it, it needs a connection.

Which languages does it support?

Turkish and English. Two people in the same ledger can use different languages.

Shared ledger

How do I add someone to a ledger?

Create an invite code from the Members screen and share it however you like. The code is valid for 3 days; you choose how many people can use it.

How many people can join a ledger?

Up to 15. The limit is the same on every plan.

What's the difference between a member and a viewer?

A member adds records and edits their own. A viewer sees the ledger but can't add or change records.

Can someone else change my records?

Members can only change their own records. The ledger owner can edit every record.

Does my personal spending show up in the shared ledger?

No. Every ledger is separate; the shared ledger only shows the records you enter there. Nobody who isn't a member can see your personal ledger.

Records and features

How do I enter regular payments like rent?

Set it up once as a recurring series. The moment you save, every transaction the series covers is written into the ledger with its future date.

How does a shopping list become an expense?

Tap “Convert to expense” on the list screen. The list becomes a single expense record, and items you didn't buy move to a new list.

Does receipt reading send my photo anywhere?

No. The receipt is read on your phone; the photo is not uploaded and not kept.

How does the debt ledger split an expense?

It splits every expense equally between the ledger's active members. There are no custom split ratios.

Can I use more than one currency?

Each ledger has one currency; for a different currency you open a separate ledger. There is no currency conversion.

Can I connect my bank account?

No. You and the people in the ledger enter the records; the app doesn't connect to banks.

Plans and credits

What are credits?

On the free plan, creating a new ledger, recurring series, list, account or category costs credits. 25 credits are added to your account every month; earn more with the daily reward and rewarded ads. Adding transactions costs no credits, and Pro needs none at all.

What's included in Pro?

20 ledgers, daily and weekly repeats, 100 recurring series, account breakdown and older period reports, Excel and PDF reports, and no ads.

Is exporting free?

CSV export of transactions is on every plan. Excel and PDF reports are on Pro.

Account and privacy

Can I get a copy of my data?

Download your personal data as JSON or ZIP from your profile.

How do I delete my account?

From the app. Deletion happens after 24 hours; you can change your mind within that time.

If you use the app, write to support@dualyxlabs.com for support, and to info@dualyxlabs.com for anything else.

Open your ledger, share the code.

Start on the free plan; your first ledger is ready in a few minutes.

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